New Patient

Our Goal is to make you feel comfortable and confident you chose the right clinic from the moment you walk through our door. We understand that being in pain or having a concern you cannot explain is very frustrating and answers are hard to find. Rest assured that we will take the time to listen to any concerns you have and address them so the mystery is gone and a plan on how to go forward will be set. Life is a journey, let us help you so you can climb any mountains along the way 

First Visit Walkthrough

As a new patient, our goal is to make is to make you feel relaxed, comfortable and most important, confident you have chosen the right people to trust your care too!

Each of our services has an intake form to complete, which is done electronically. Intake forms will come to you as link via email once your book your first appointment. Filled out at your leisure on your computer or tablet/phone, once complete it uploads into your patient profile, nothing to print, and no need for extra time at your fist visit! For your first appointment at our clinic we do ask that you arrive about 10 mins before your scheduled time so the reception staff can get ensure we have all your information correct, and gather any insurance information.

If you have extended medical coverage, it is important that you understand your plan coverage details are so we can enter that into our system for you, Insurance companies do not give providers that information. You understanding your coverage prevents any surprised come check-out. Perhaps you have a deductible, or the visit is only covered at a percentage of the visit fee, good things to know! Some Plans may require a Doctor referral for Massage therapy.

We will ask you for your BC Care card, and ensure you have entered the required information on the intake form you completed prior to coming in. At your fist visit, your practitioner will consult with you and go over the reasons for your visit, and do any necessary exams to determine the best treatment for you. After you have had a chance to ask any questions or go over any concerns, they will proceed with treatment.

You have a voice to discuss any concerns and have any questions answered before moving forward. You will be given a suggested treatment plan after your appointment, and the reception staff can take care of finding times for future appointment that fit your schedule, or explain how our online booking works. Conveniently located downtown on Ellis, parking at our clinic is generally in the parkade directly across from our Clinic, the metered spots right in front of our office on Ellis or the museum parking lot across the street, if all else fails…metered parking on St. Paul which is the Street just behind us (if you park here, use the door at the back of the building)

The Core Centre of Health sign is right on the front glass of our building and fairly visible when driving by, we are right next to Dawett (Indian restaurant), on the block between Bernard and Doyle. We value your time, and do our very best to stay on schedule with appointments. We hope that you are able to attend your reserved time, and if you are unable we do ask that you provide us with a min of 24hours notice to change or cancel any booked appointments

Direct Billing Services:

Our office is happy to bill directly to your extended health insurance for you! There are a few parameters that are important to understand with this process.

We can direct bill only if your insurance companies allows an “assignment of benefit” – this means the insurance company lets you assign your benefit to the office, they pay us directly.
We do rely on you to provide our staff with your insurance plan details, such as:
Policy numbers
Details of your plan (max coverage, deductible, percent covered, if referral required)
For most companies we bill electronically, there are a few that require paper submissions which will require some paperwork and signatures
We rely on you to inform our staff of any changes to your plan
Insurance companies do not pay for missed appointment fees
If for any reason your insurance company does not pay for treatment, it is ultimately your responsibility to cover any visit fees
Please understand that you are the plan member, most companies will not provide information regarding any plan details, for privacy reasons, to our staff.
Your insurance company may be listed here, but your specific plan may not be eligible for direct billing

Initial exam & Treatment $105
Subsequent Treatment $65
Cox Subsequent Treatment $65
Extended Treatment $80

30 minutes $65
45 minutes $90
60 minutes $115
75 minutes $150
90 minutes $170
Registered Manual Lymphatic
Drainage prices same as above
*these prices include GST*

Acupuncture Initial Visit (75 mins) $120
Acupuncture Return (30/45 mins) $60/90
Acupuncture extended return (60 min) $120
Acupuncture return with cupping $120
Herbal Consult Initial $90
Herbal Return $60
Cupping Initial $90
Cupping Return $60

New Patient gait scan analysis and exam $85
Gait scan computer analysis and exam (existing patient) $65
Gait scan computer analysis and exam with chiropractic
adjustment (existing patient only) $85
Orthotic insert/footwear $400*
*price may vary depending on need/style

Initial Visit(60/90 minutes) $ $195/250
Return Visits(30 minutes) $95
Intravenous Vitamin Therapies(30-60minutes) $ 80-130 
B Vitamin Injections/vis(15-minute) $90 – 150
Prolo Therapy contact us for pricing

Office Visit $200
Video Conference/Phone visit $200

30 min $60
45 minutes $90
60 minutes $120

Initial Visit (75mins) $150
Standard follow-up (60 min) $115
45 min follow-up $90
30 min follow-up $65